Privacy Policy

Introduction

At Neoventa Medical your personal integrity and the privacy and security of your personal data are of paramount importance. Neoventa Medical is committed to protecting the data you share with us and to treat all personal data according to applicable data protection legislation. This Privacy policy explains how we collect, use, disclose, transfer and store information that can be used directly or indirectly to identifying an individual (“personal data”). Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.

Information you give us

Personal information is data that can be used to identify or contact a single person. You may be asked to provide us with the following information anytime you are in contact with Neoventa Medical or any of our subsidiaries:

  • Personal information: Such as address, name, email address, telephone number and contact preferences.
  • Payment information: Credit/Debit card information (card no., validity date, CVC code), bank account no., invoice and delivery address.

Information we get when you use our webservices

We use various technologies such as cookies and similar tracking techniques to deliver customized solutions to the users of our webservices. If you would like to know more about the usage of cookies, please feel free to contact us. We have a Data Protection Officer (DPO) who can inform about how we work with personal data and privacy protection. You will find contact information at the end of this policy.

When you visit our website, or use our webservices we may collect the following information:

  • Personal information: Such as address, name, email address, telephone number and contact preferences.
  • Payment information: Credit/Debit card information (card no., validity date, CVC code), bank account no. and invoice and delivery address.
  • Information about services: For example, details about the products or services you are purchasing.
  • Financial information: your credit and payment history.
  • Historical information: Your purchases, payment and credit history.
  • Information about how you interact with our services: how you use our services, response time on web sites, download errors, how you reached and leave the service.
  • Device information: IP-address, language settings, browser settings, time zone, operating system, platform and screen resolution.
  • Geographic information: Your geographic location.

The information you provide us, as well as information about the services and your financial information, are in general necessary to enter a contractual relationship with us. Additional information is necessary for other reasons, read more below.

Links to other sites
Please be aware that while visiting our site, visitors can follow links to other sites that are beyond our sphere of influence. Neoventa Medical is not responsible for the content or privacy policy of these other sites.

How we use the information we collect

All data is used to provide, maintain, protect and improve our services and to uphold current agreements. We process personal data for the following legal reasons and for the following purposes:

Purpose of usage Legal basis for usage (why processing the information is necessary) Automated decision making (yes/no)
To confirm your identity and verify your personal and contact information. Fulfill our commitments according to our agreement with you Yes
To administer your payment and customer relationship, e.g. to fulfill our obligations to you, to provide information, products and services that you have requested from us. Fulfill our commitments according to our agreement with you Yes
To determine which payment methods we can offer you (e.g. through internal or external credit assessments). Fulfill our commitments according to our agreement with you and to follow applicable legislation Yes
For customer analysis, administration of our services and for our internal business, including troubleshooting, data analysis, testing, research and for statistical purposes. Fulfill our commitments according to our agreement with you and other legitimate interests Yes
To ensure that content is presented effectively to you and on your device Fulfill our commitments according to our agreement with you Yes
To prevent abuse of our services as part of our effort to keep the services safe and secure. Fulfill our commitments according to our agreement with you and to follow applicable legislation Yes
To perform risk analysis, risk management and prevent scams. Follow applicable law and other legitimate interests Yes
To improve our services and for general business development, such as improving credit risk models with aim for example, minimize fraud, develop new products, features and new business opportunities Other legitimate interest No
To comply with applicable legislation, such as anti-money laundering, accounting laws and capital adequacy regulations. Follow applicable legislation No

Communication

We might use your personal information to communicate relevant information about the services/products you use from us and information about similar services or products that might be of interest to you. We might also use your personal information for customer satisfaction surveys regarding our services e.g. via electronic communication channels and by telephone. If you do not want to receive such communication, please contact us or you can unsubscribe from our mailing list.
 

Information we share

We may transfer or share your personal information with selected third parties. We take all reasonable legal, technical and organizational measures to ensure that your data is handled securely and with an appropriate level of protection upon transfer to or sharing with such selected third parties. We may share your personal information with the following parties or on the following occasions:

  • Suppliers Suppliers and subcontractors such as companies within our group if necessary, we will share your personal information with suppliers or subcontractors to maintain commitments in accordance with our agreement with you and for other purposes as set forth in this privacy policy.
  • Authorities We may provide necessary information to authorities such as the Police or the Tax Office if we are required to do so by law or if you have agreed to do so. An example of when we as an employer have a legal obligation to provide information is for anti-money laundering or anti-terrorist financing.
  • Divestments We may share your personal information with third parties:
    • If we sell or buy a business or assets. In these cases, we may disclose your personal information to a potential seller or buyer of such business or such assets.
    • If a substantial part of our assets are acquired by a third party.

Please note that we will never sell your personal information to third parties without your consent.

Where do we process your personal data?

We always strive to process your data within the EU/EEA. However, your data may in some situations be transferred to, and processed by, non-EU/EEA countries by a company within our group or by another supplier or subcontractor. As we are determined to always protect your data, we will take all reasonable legal, technical and organizational measures to ensure that your data is handled securely and with an adequate level of protection comparable to the protection offered in the EU/EEA.

For how long do we store your personal data?

We store your data as long as it is necessary to perform our agreed commitments to you and as long as required by statutory storages times. When we save your data for purposes other than our agreed commitments, such as to meet requirements for money laundering or accounting, we save the data only as long as necessary and/or statutory for the purpose.

Your rights to access, correct and delete personal information

  • Right to access your data You can request a copy (also called a registry extract) and verify the information we have about you. It is free to request a copy, however, if the right to a registry extract is abused, we will charge you for the administrative costs.
  • Correction You are entitled to correct incorrect or incomplete information about yourself.
  • “The right to be forgotten” You are entitled to request removal of your personal information for those cases where the information is no longer necessary for the purpose for which it was collected. However, there may be legal obligations that prevents us from immediately deleting parts of your data. These obligations derive from accounting and tax legislation, banking and money laundering legislation, but also from consumer law. In such cases, we block the data that we are required to save, from being used for purposes other than complying with such legal obligations.

Responsibility

It is up to each manager to ensure that all employees who handle personal data have sufficient training and technical resources to prevent any unauthorized infringement of a registered personal privacy.

Neoventa Medicals Data Protection Officer

Neoventa Medical has a Data Protection Officer (DPO) who is responsible for matters relating to privacy and data protection. If you have any further questions regarding the data Neoventa collects, or how we use it, then feel free to contact our DPO at the following address:

Neoventa Medical AB Attn: Data Protection Officer Norra Ågatan 32 431 35 Mölndal Sweden

legal@neoventa.com

Valid from 2018-05-25

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